The Quality Management System of UTEM Group covers all key business processes of the companies and is focused on continuous improvement of business to achieve maximum satisfaction of our Clients.
Intentions and commitments towards quality are laid down by the top management in the Quality Policy.
The Quality Management Systems of Group business units are certified to the requirements of international standard ISO 9001.
We consider the Quality Management System as a tool for continuous improvement of every aspect of our business, ensuring consistently high quality of work performance, and the accomplishment of the main company objective - to become a national leader on the markets of construction and capital projects in nuclear, thermal power and industrial sectors.
We ensure a high quality of projects through:
- customer orientation, commitment to comply with all its demands and expectations
- continuous analysis of new technologies and their implementation in our projects
- comprehensiveness of services provided and the effective management of Group companies engaged in the project
- strict conformity to regulations when performing work
- employment of Project Management Methodology developed on the basis of international standards and best world practices in the field of project management
- continuous training of company employees both at a Corporate Training Centre and outside, training of personnel of contract organizations engaged in our projects
- application of latest project collaboration software
- use of indicator system for measuring and improving business processes
- centralized system of management accounting and budgeting of the Group enterprises
- development and implementation of corporate standards, which regulate the company's requirements to the processes and services
- preparation of Quality Programme for every project performed
- high qualification and professionalism of personnel
- accumulation and use of knowledge base of many years’ experience in implementing complex projects
The needs of the Client and the high professional image of the company are our key priorities. Therefore, we are continuously improving the Quality Management System based on the best global practices.